When you start adding items to your basket, you will be prompted to set up an account to continue. Once your account is set up, you can continue shopping then and there, and in future, you will simply need to log-in to access all your information.
How do I place an order?
Simply set up or log in to your account and you can start adding items to your basket. Bidfood at home is only available online – but our website is optimised to work on mobile/tablet, too, so you can shop on the go.
When do you deliver?
We currently deliver in 2 hour windows between 8am and 8pm, Monday to Friday. Available delivery dates/times will show once you are placing your order. You also have the option to collect your order from our depot if this suits you better (exceptions...
What is the process for when I go to collect my order?
Your local depot will guide you on how to collect your order. Once an order has been placed for click & collect, you can select the day, and the depot team will then contact you to confirm a time for collection, this will be between 9am and 3.30am...
What payment options are there?
You will need to pay by debit or credit card, PayPal, Apple pay or Google pay upon placing your order
Do you charge for delivery?
Delivery is free on orders over £40. For orders under £40, a delivery charge of £10 will be applied.
Is there a minimum order value?
The minimum order is £40 for home delivery orders. There is no minimum order for click and collect.
Why is my local depot not offering click and collect?
As our wholesale business is originally built for delivery only, this unfortunately means that some sites simply aren’t fit for purpose for click and collect, and we must ensure our customers safety first and foremost.
Who do I contact with a query about my order / delivery?
Please email us at email@example.com and our customer service team will be happy to help.
Don’t have the question you are looking for? Contact us to submit a question you want us to answer and we’ll get back to you as fast as we can.
Great range of food and drinks
Our range includes own brands and a Unity Wines selection, previously only available to caterers!
2 hour delivery slots or click and collect
The choice is yours (Monday-Friday).
Promotions and deals
Check our offers on the site or sign up for our emails to keep in the loop of our monthly deals and new product promotions.
Lots of seasonal inspiration and recipes
Keep involved via our website, social media and email newsletters.
Buying in bulk
Top up on all your staples and get them delivered straight to your door!